Privacy Policy

We take privacy with the utmost importance.

Last Updated: January 2, 2026

Who We Are

This website (course.successfulsenior.org) is operated by Senior Housing Alternatives, a Tennessee nonprofit organization dedicated to helping seniors maintain independence and age successfully.

Organization: Senior Housing Alternatives
Program Name: You’re Not Over the Hill
Contact: Grants@successfulsenior.org
Address:

Senior Bounce Back

620 Cherokee Blvd #206

Chattanooga, TN 37405

Information You Provide to Us:

When you register for our free video series, we collect:

Email address (optional)
ZIP code (to provide location-relevant resources)
Optional demographic information (age, living situation, health status) – provided voluntarily through our extended survey

Information Automatically Collected:

When you visit our website, we may automatically collect:

Technical information: IP address, browser type, device type, operating system
Usage information: Pages visited, time spent on pages, links clicked
Cookies and similar technologies: Small files stored on your device to improve your experience

How We Use Your Information

We use your information to:

Deliver Our Program:

Send you the 7-episode video series via email
Provide your personal workbook and resource guides
Send program-related updates and support

Improve Our Services:

Understand how people use our website and videos
Identify technical issues
Improve program content and delivery

Research and Reporting:

Analyze program effectiveness (in aggregate, anonymized form)
Report to grant funders on program reach and impact
Conduct research on senior independence and aging

Communication:

Respond to your questions and support requests
Send occasional updates about new resources or programs (you can unsubscribe anytime)

We Will Never:

Sell your personal information to third parties
Share your information with marketers
Send you spam
Use your information for purposes unrelated to our mission

Third-Party Services We Use

To deliver our program, we work with trusted third-party services:

Email Delivery:

We use email service providers (such as ConvertKit, Mailchimp, or similar) to send you program emails. These providers have access to your name and email address for delivery purposes only.

Form Collection:

We use Typeform to collect registration information. Typeform processes your responses according to their privacy policy.

Video Hosting:

We use Vimeo to host our video content. When you watch videos, Vimeo may collect viewing data according to their privacy policy.

Website Analytics:

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized usage data. You can opt out of Google Analytics here.

Advertising (if applicable):

If you arrived at our site through a Google Ad or Facebook Ad, those platforms may use cookies to measure ad effectiveness. You can control ad personalization in your Google and Facebook settings.

All third-party services are contractually obligated to protect your information and use it only for the purposes we specify.

How We Protect Your Information

We take reasonable measures to protect your personal information:

Secure connections: Our website uses SSL encryption (https)
Limited access: Only authorized staff have access to personal information
Secure storage: Information is stored on secure servers
Regular reviews: We regularly review our security practices

However, no internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You Have the Right To:

Access Your Information
Request a copy of the personal information we have about you.

Correct Your Information
Update or correct inaccurate information.

Delete Your Information
Request that we delete your personal information (subject to legal obligations to retain certain records for grant reporting).

Unsubscribe
Unsubscribe from our emails at any time using the unsubscribe link in any email.

Opt Out of Cookies
Most browsers allow you to control cookies through settings. Note that disabling cookies may limit website functionality.

To Exercise Your Rights:
Email us at support@successfulsenior.org with your request.

Information Retention

We retain your information for as long as:

You are actively participating in our program
We need it to provide services you’ve requested
Required by law or for legitimate research purposes
Needed for grant reporting and program evaluation

If you request deletion, we will delete or anonymize your information within 30 days, except where retention is required by law or for legitimate nonprofit purposes (such as grant reporting with anonymized data).

Children’s Privacy

Our program is designed for adults aged 55 and older. We do not knowingly collect information from anyone under 18. If we discover we have inadvertently collected information from someone under 18, we will delete it promptly.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the “sale” of personal information (note: we do NOT sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@successfulsenior.org.

European Privacy Rights (GDPR)

If you are in the European Union, you have rights under GDPR:

Legal basis for processing: We process your information based on your consent when you register for our program
Right to withdraw consent: You can withdraw consent at any time by unsubscribing or contacting us
Right to data portability: Request your information in a portable format
Right to lodge a complaint: Contact your local data protection authority if you have concerns

Grant-Funded Program Disclosure

This program is funded by grants to support senior independence. As part of grant requirements, we may share:

Anonymized, aggregate data (e.g., “500 Tennessee seniors completed the program”)
De-identified demographic information (with all personal identifiers removed)
Program effectiveness metrics (completion rates, geographic distribution)

We NEVER share personally identifiable information with grant funders without your explicit consent.

Changes to This Privacy Policy

We may update this privacy policy periodically. When we do:

We will update the “Last Updated” date at the top
Significant changes will be communicated via email
Continued use of our services after changes constitutes acceptance

We encourage you to review this policy periodically.

Questions or Concerns

If you have questions about this privacy policy or how we handle your information:

Email: grants@successfulsenior.org
Mail: Senior Housing Alternatives